Our Services
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Employment Relations
We offer employers employment relations solutions, including restructuring to enhance organizational efficiency, managing disciplinary and performance issues to maintain a productive workplace, and ensuring compliance with employment laws. Our goal is to help you navigate complex ER challenges, and achieve your strategic objectives.
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Outsourced HR and Compliance
Our HR compliance services cover everything from creating and managing individual and collective employment agreements, to leave management and adherence to the Holidays Act. We can develop your HR policies, and prepare job descriptions, ensuring your business stays compliant and efficient.
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HR Strategy and Systems
We tailor our services for our clients by understanding their unique needs and goals. This includes customizing recruitment and induction processes, performance reviews, KPIs, training plans, remuneration systems, bonus structures, strategy planning, , change management, organizational culture, and succession planning.
Our Track Record Since January 2020
1381
Handled 1381 matters with legal risk
97%
97% of those matters were managed with no legal challenges
39
39 personal grievance claims managed
15
15 of those matters were resolved without the need for mediation
23
23 matters were settled at mediation
1
1 matter was lodged with the ERA and was withdrawn
What Sets Us Apart
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Dedicated account management from a team who will take the time to get to know you and your business, so when you call, we can deliver efficient, professional service.
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With 25 years of experience, Knowhow has built a reputation for providing trusted, innovative solutions to New Zealand businesses of all sizes.
Why Our Experience Matters:
Proven Track Record: Our longevity in the industry is a testament to our consistent delivery of high-quality advice that meets the ever-evolving needs of businesses.
Industry Expertise: We’ve kept up with industry changes, regulations, and best practices, ensuring our clients stay ahead of the curve.
Trusted Relationships: Many of our clients have been with us for years, relying on us for our expertise and commitment to service excellence.
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Our Track Record speaks for its self:
Since January 2020 we have:
Handled 1381 matters with legal risk
97% of those matters were managed with no legal challenges
39 personal grievance claims Knowhow Limited managed (including those brought to us after the event)
15 of those matters were resolved without the need for mediation
23 matters were settled at mediation
1 matter was lodged with the Employment Relations Authority (ERA) and was subsequently withdrawn
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We take a commercially-focused approach to HR that’s designed to drive business performance. We know that effective HR practices are more than just compliance—they are key to your business achieving long-term commercial success.
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We understand that every business is unique, which is why we offer tailored employment documents designed specifically for your organization's requirements. Our service provides you with professionally crafted contracts, policies, and other HR documents that align with your company culture, legal needs, and industry standards.
BRANDS WE WORK WITH
Ready to take the next step?
Contact us today to schedule a consultation or learn how we can assist with your HR and employment relations needs.
What our clients say
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Sam Martin - First Point Electrical
We have used Knowhow Ltd for all of our employment relations and HR solutions for several years now. The team have a wealth of knowledge and always go the extra mile for us - highly recommended.
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Sam Fulton - Fero Ltd
Knowhow really takes the time to understand our business and ensure that the services that they are providing are fit for purpose, and are going to add the most value. They are experienced, knowledgeable and very easy to work with. We have been working with Knowhow for about 15 years and I strongly recommend them to anyone that wants complete wrap around HR services, and advice, that will ensure the best for your business and team.
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Craig Sharp - Craig Sharp Orthodontics Ltd
I have a small business with a small number of employees and have enlisted Knowhow's HR expertise for many years. Knowhow has certainly helped us through difficult employment issues which are few and far between, but nonetheless, very stressful when they do arise. They have a great team, very approachable and very efficient. They have removed much of the stress around employing staff and the help is both for the employer and also for the staff. I cannot recommend them highly enough.
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Grant Harwood - Kilimanjaro Consulting
We strive to be an employer of choice, so retaining the highest standards possible in the HR realm is a big part of our commitment to this. We achieve fairness, compliance and sound outcomes for all every time because Knowhow is our confidant for best practice running our 'modern' workforce. We are always pleased with their service and therefore highly recommend them.
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![Oursourced HR for New Zealand SME's]()
Elizabeth Hill - Hills Commercial Flooring
Great and timely service, would highly recommend
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John Abbott - Redgraves Home Fabrics
Always available to provide expert advice and support. Highly recommend Knowhow
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David
I've had the immense pleasure of working along side Emma and the team at Knowhow. They have assisted us with drawing up contracts for our team and reviewing the old ones we had in place. I highly recommend their services!
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Karl Tercel - Kudo Digital
Perfect company for any businesses needing employment relations advice/support
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Michael Hemphill - Metro Law Barristers & Solicitors
Prompt and cost effective advice
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Andrew Waugh - Cornerstone Security
Emma & the team at Knowhow are great, respond to queries/issues in a timely manner and have helped me understand the employment contract and process framework such that I now feel back in control of my employment practices... and it shows in the team we've now built and are growing. Very highly recommended.
