Your HR Consultants & Employment Relations Experts
Employment law challenges keeping you up at night? For 25 years, Knowhow's HR consultants have cleaned up employment messes and prevented costly mistakes through our commercially focused approach.
From restructures to disciplinary issues, employment agreements to personal grievances—we help employers face their toughest challenges, delivering results that protect the bottom line. Ready to turn employment relations from a liability into an advantage? Contact Knowhow today for your consultation.
Our HR Services
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Employment Relations (ER)
As a trusted HR company, we offer employment relations solutions for employers. These include restructuring to enhance organisational efficiency, managing disciplinary and performance issues to maintain a productive workplace, and ensuring compliance with employment laws. We aim to help you navigate complex ER challenges and achieve your strategic objectives.
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Outsourced HR and Compliance
Our HR consulting services in Auckland cover everything from creating and managing individual and collective employment agreements to leave management and HR compliance services aligned with the Holidays Act. We can develop your HR policies, prepare job descriptions, and ensure your business stays compliant and efficient.
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HR Strategy and Systems
Whether you’re working with change management consultants or outsourcing complex compliance tasks, we tailor our HR solutions in Auckland and throughout NZ to each of our clients by understanding their unique needs and goals, including customising:
● Recruitment and induction processes
● Performance reviews
● KPIs
● Training plans
● Remuneration systems
● Bonus structures
● Strategy planning
● Change management
● Organisational culture
● Succession planning
Our Track Record Since January 2020
1381
Handled 1381 matters with legal risk
97%
97% of those matters were managed with no legal challenges
39
39 personal grievance claims managed
15
15 of those matters were resolved without the need for mediation
23
23 matters were settled at mediation
1
1 matter was lodged with the ERA and was withdrawn
What Sets Us Apart
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You get a dedicated account manager from a team that takes the time to get to know you and your business so that we can deliver efficient, professional service when you call.
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With 25 years of experience, Knowhow has built a reputation for providing trusted, innovative solutions to New Zealand businesses of all sizes.
Why Our Experience Matters:
Proven Track Record: Our longevity in the industry is a testament to our consistent delivery of high-quality advice that meets the ever-evolving needs of businesses.
Industry Expertise: We’ve kept up with industry changes, regulations, and best practices, ensuring our clients stay ahead of the curve.
Trusted Relationships: Many of our clients have been with us for years, relying on our expertise and commitment to service excellence.
Whether you’re a medium-sized business without internal HR or a large business in need of external expertise, working with a dedicated HR consultant in Auckland means having support you can trust when it matters most.
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We take a commercially focused HR approach designed to drive business performance. We know that effective HR solutions in Auckland and NZ are about more than just compliance—they are key to your business achieving long-term commercial success.
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We understand that every business is unique, so we offer tailored employment documents designed specifically for your organisation’s requirements. Our service provides you with professionally crafted agreements, policies, and other HR documents that align with your company culture, legal needs, and industry standards.
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For our clients who need outsourced HR support in Auckland across the spectrum of services, we provide a retainer-based HR Support Package and a priority rate for all work.
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We also work on an as-needs basis for clients who need human resources outsourcing services, and ad hoc rates apply to this work.
BRANDS WE WORK WITH
What our clients say
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Sam Martin - First Point Electrical
We have used Knowhow Ltd for all of our employment relations and HR solutions for several years now. The team have a wealth of knowledge and always go the extra mile for us - highly recommended.
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Sam Fulton - Fero Ltd
Knowhow really takes the time to understand our business and ensure that the services that they are providing are fit for purpose, and are going to add the most value. They are experienced, knowledgeable and very easy to work with. We have been working with Knowhow for about 15 years and I strongly recommend them to anyone that wants complete wrap around HR services, and advice, that will ensure the best for your business and team.
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Craig Sharp - Craig Sharp Orthodontics Ltd
I have a small business with a small number of employees and have enlisted Knowhow's HR expertise for many years. Knowhow has certainly helped us through difficult employment issues which are few and far between, but nonetheless, very stressful when they do arise. They have a great team, very approachable and very efficient. They have removed much of the stress around employing staff and the help is both for the employer and also for the staff. I cannot recommend them highly enough.
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Grant Harwood - Kilimanjaro Consulting
We strive to be an employer of choice, so retaining the highest standards possible in the HR realm is a big part of our commitment to this. We achieve fairness, compliance and sound outcomes for all every time because Knowhow is our confidant for best practice running our 'modern' workforce. We are always pleased with their service and therefore highly recommend them.
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Elizabeth Hill - Hills Commercial Flooring
Great and timely service, would highly recommend
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John Abbott - Redgraves Home Fabrics
Always available to provide expert advice and support. Highly recommend Knowhow
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David
I've had the immense pleasure of working along side Emma and the team at Knowhow. They have assisted us with drawing up contracts for our team and reviewing the old ones we had in place. I highly recommend their services!
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Karl Tercel - Kudo Digital
Perfect company for any businesses needing employment relations advice/support
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Michael Hemphill - Metro Law Barristers & Solicitors
Prompt and cost effective advice
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Andrew Waugh - Cornerstone Security
Emma & the team at Knowhow are great, respond to queries/issues in a timely manner and have helped me understand the employment contract and process framework such that I now feel back in control of my employment practices... and it shows in the team we've now built and are growing. Very highly recommended.
Ready to take the next step?
At Knowhow, our employee relations consultants and HR solutions in Auckland and NZ combine expertise and strategic insight to manage your workforce effectively while ensuring compliance and mitigating risk.
If your business requires the assistance of expert human resources consultants, we are here to offer tailored solutions that minimise risk and protect your interests. Our experienced team is committed to delivering the highest level of professional support so you can confidently navigate complex employment matters.
Contact us today to schedule a consultation or learn how we can assist with your HR and Employment Relations needs. We look forward to working with you.
