• Outsourced HR & Employment Relations Advice for New Zealand Business

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  • We know timely, accurate, commercially-sound advice during complex employment situations is critical

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  • We clarify complex employment relations issues

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  • We recognise that small to medium-sized businesses need the same level of advice as larger organisations

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  • Need an HR Audit?

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Our Services

  • Employment Relations

    We offer employers employment relations solutions, including restructuring to enhance organizational efficiency, managing disciplinary and performance issues to maintain a productive workplace, and ensuring compliance with employment laws. Our goal is to help you navigate complex ER challenges, and achieve your strategic objectives.

  • Outsourced HR and Compliance

    Our HR compliance services cover everything from creating and managing individual and collective employment agreements, to leave management and adherence to the Holidays Act. We can develop your HR policies, and prepare job descriptions, ensuring your business stays compliant and efficient.

  • HR Strategy and Systems

    We tailor our services for our clients by understanding their unique needs and goals. This includes customizing recruitment and induction processes, performance reviews, KPIs, training plans, remuneration systems, bonus structures, strategy planning, , change management, organizational culture, and succession planning.

Our Track Record Since January 2020

1381

Handled 1381 matters with legal risk

97%

97% of those matters were managed with no legal challenges

39

39 personal grievance claims managed

15

15 of those matters were resolved without the need for mediation

23

23 matters were settled at mediation

1

1 matter was lodged with the ERA and was withdrawn

What Sets Us Apart

  • Dedicated account management from a team who will take the time to get to know you and your business, so when you call, we can deliver efficient, professional service.

  • With 25 years of experience, Knowhow has built a reputation for providing trusted, innovative solutions to New Zealand businesses of all sizes.

    Why Our Experience Matters:

    • Proven Track Record: Our longevity in the industry is a testament to our consistent delivery of high-quality advice that meets the ever-evolving needs of businesses.

    • Industry Expertise: We’ve kept up with industry changes, regulations, and best practices, ensuring our clients stay ahead of the curve.

    • Trusted Relationships: Many of our clients have been with us for years, relying on us for our expertise and commitment to service excellence.

  • Our Track Record speaks for its self:

    Since January 2020 we have:

    • Handled 1381 matters with legal risk

    •  97% of those matters were managed with no legal challenges

    •  39 personal grievance claims Knowhow Limited managed (including those brought to us after the event)

    •  15 of those matters were resolved without the need for mediation

    •  23 matters were settled at mediation

    •  1 matter was lodged with the Employment Relations Authority (ERA) and was subsequently withdrawn

  • We take a commercially-focused approach to HR that’s designed to drive business performance. We know that effective HR practices are more than just compliance—they are key to your business achieving long-term commercial success.

  • We understand that every business is unique, which is why we offer tailored employment documents designed specifically for your organization's requirements. Our service provides you with professionally crafted contracts, policies, and other HR documents that align with your company culture, legal needs, and industry standards.

  • For our Clients who have a need for outsourced HR support across the spectrum of HR services, we provide a retainer based HR Support Package and a priority rate for all work.

  • We also work on an as needs basis for clients and ad hoc rates apply to this work.

BRANDS WE WORK WITH

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RTA Architects, HR Advice, Employment Relations, Knowhow, Partnership, Client logo,
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hr consultant, employment relations support, outsourced hr auckland, hr help, hr outsourcing near me, hr advice, employment advice, hr consultancy services, hr for small business, employer help with staff, outsourcing of hr services
hr consultant, employment relations support, outsourced hr auckland, hr help, hr outsourcing near me, hr advice, employment advice, hr consultancy services, hr for small business, employer help with staff, outsourcing of hr services
hr consultant, employment relations support, outsourced hr auckland, hr help, hr outsourcing near me, hr advice, employment advice, hr consultancy services, hr for small business, employer help with staff, outsourcing of hr services
hr consultant, employment relations support, outsourced hr auckland, hr help, hr outsourcing near me, hr advice, employment advice, hr consultancy services, hr for small business, employer help with staff, outsourcing of hr services
hr consultant, employment relations support, outsourced hr auckland, hr help, hr outsourcing near me, hr advice, employment advice, hr consultancy services, hr for small business, employer help with staff, outsourcing of hr services

What our clients say

  • Sam Martin - First Point Electrical

    We have used Knowhow Ltd for all of our employment relations and HR solutions for several years now. The team have a wealth of knowledge and always go the extra mile for us - highly recommended.

  • Sam Fulton - Fero Ltd

    Knowhow really takes the time to understand our business and ensure that the services that they are providing are fit for purpose, and are going to add the most value. They are experienced, knowledgeable and very easy to work with. We have been working with Knowhow for about 15 years and I strongly recommend them to anyone that wants complete wrap around HR services, and advice, that will ensure the best for your business and team.

  • Orthodontist Knowhow Client

    Craig Sharp - Craig Sharp Orthodontics Ltd

    I have a small business with a small number of employees and have enlisted Knowhow's HR expertise for many years. Knowhow has certainly helped us through difficult employment issues which are few and far between, but nonetheless, very stressful when they do arise. They have a great team, very approachable and very efficient. They have removed much of the stress around employing staff and the help is both for the employer and also for the staff. I cannot recommend them highly enough.

  • Grant Harwood - Kilimanjaro Consulting

    We strive to be an employer of choice, so retaining the highest standards possible in the HR realm is a big part of our commitment to this. We achieve fairness, compliance and sound outcomes for all every time because Knowhow is our confidant for best practice running our 'modern' workforce. We are always pleased with their service and therefore highly recommend them.

  • Oursourced HR for New Zealand SME's

    Elizabeth Hill - Hills Commercial Flooring

    Great and timely service, would highly recommend

  • John Abbott - Redgraves Home Fabrics

    Always available to provide expert advice and support. Highly recommend Knowhow

  • David

    I've had the immense pleasure of working along side Emma and the team at Knowhow. They have assisted us with drawing up contracts for our team and reviewing the old ones we had in place. I highly recommend their services!

  • Laptop Kudo stock image knowhow client

    Karl Tercel - Kudo Digital

    Perfect company for any businesses needing employment relations advice/support

  • Michael Hemphill - Metro Law Barristers & Solicitors

    Prompt and cost effective advice

  • Andrew Waugh - Cornerstone Security

    Emma & the team at Knowhow are great, respond to queries/issues in a timely manner and have helped me understand the employment contract and process framework such that I now feel back in control of my employment practices... and it shows in the team we've now built and are growing. Very highly recommended.

Ready to take the next step?

At Knowhow, our HR and Employment Relations Advisory services provide the expertise and strategic insight necessary to effectively manage your workforce while ensuring compliance and mitigating risk.

If your business requires expert HR guidance, we are here to offer tailored solutions that minimize risk and protect your interests. Our experienced team is committed to delivering the highest level of professional support, so you can confidently navigate complex employment matters.

Contact us today to schedule a consultation or learn how we can assist with your HR and employment relations needs.

We look forward to working with you.

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