We know your business isn’t like others.

We specialize in Employment Relations and Human Resources.

We know that good HR practice must also make good business sense, therefore, our HR services are tailored to the individual needs of your organisation.

We provide you with sound HR advice and support, using knowledge gained over years of experience. Our team is experienced, friendly, helpful and dedicated to providing tailored HR solutions for your business that will manage risk while remaining commercially viable.

We provide our services to businesses of all sizes and across all sectors, whether you have internal HR staff or not, we will provide support and solutions for all your HR needs.

Whether you are looking for advice on how to deal with an issue, or if you want us to take over and deal with the problem entirely, Knowhow can help.

We have no view on rights or wrongs – what has or hasn’t been done - our job is to work with you to get the right answer, to solve the problem and to minimize risk for you.

We help you get it right from start to finish, starting with laying the foundations for a positive employment relationship, with tailored employment agreements (contracts), sound, practical policies and systems. We have in-depth knowledge of employment law, but we won’t overwhelm you with unnecessary information – we do ask a few questions when you raise a matter with us - but this ensures we get it right for you.

We know what is required when you have too many people on board, or when the business needs to change. We help to carry out the restructuring process – either hands on or in the wings – our level of involvement is up to you. If you are challenged, we can represent you at Mediation – and if we have been working with you from the start of the issue we are confident we can defend your position. If you require our services once a grievance has already been laid, we understand process and the law surrounding such issues and can manage your risk. 

Your circumstances are unique, as are your people – we do not make assumptions about what will work for you.

We listen to your needs and circumstances, and then we develop a solution that fits you, and will take into consideration the future needs of your organisation, aligning business goals with people matters.

Sam Martin - First Point Electrical

We have used Knowhow Ltd for all of our employment relations and HR solutions for several years now. The team have a wealth of knowledge and always go the extra mile for us - highly recommended.

What Sets Us Apart

  • Dedicated account management from a team who will take the time to get to know you and your business, so when you call, we can deliver efficient, professional service.

  • With 25 years of experience, Knowhow has built a reputation for providing trusted, innovative solutions to New Zealand businesses of all sizes.

    Why Our Experience Matters:

    • Proven Track Record: Our longevity in the industry is a testament to our consistent delivery of high-quality advice that meets the ever-evolving needs of businesses.

    • Industry Expertise: We’ve kept up with industry changes, regulations, and best practices, ensuring our clients stay ahead of the curve.

    • Trusted Relationships: Many of our clients have been with us for years, relying on us for our expertise and commitment to service excellence.

  • Our Track Record speaks for its self:

    Since January 2020 we have:

    • Handled 1381 matters with legal risk

    •  97% of those matters were managed with no legal challenges

    •  39 personal grievance claims Knowhow Limited managed (including those brought to us after the event)

    •  15 of those matters were resolved without the need for mediation

    •  23 matters were settled at mediation

    •  1 matter was lodged with the Employment Relations Authority (ERA) and was subsequently withdrawn

  • We take a commercially-focused approach to HR that’s designed to drive business performance. We know that effective HR practices are more than just compliance—they are key to your business achieving long-term commercial success.

  • We understand that every business is unique, which is why we offer tailored employment documents designed specifically for your organization's requirements. Our service provides you with professionally crafted contracts, policies, and other HR documents that align with your company culture, legal needs, and industry standards.

Ready to take the next step?

Contact us today to schedule a consultation or learn how we can assist with your HR and employment relations needs.